Service Agreement

The Flame Company will provide an annual service to maintain and service the customers’ fireplace. Anything outside this scope of work will be an additional charge such as replacement parts or additional repairs needed. Payment will be collected at the time of the service. The customer will receive a 10% discount on the fireplace service paid for. When signing up for this service, the customer is agreeing to sign up for two consecutive years of service and will receive priority scheduling/ first pick on service date & times. They will receive the discounted rate for these two years even if there is a price increase. Below is a breakdown of what is included in the service based on the type of fireplace.

*If you have multiple fireplaces, you will receive an additional 10% off of the total price of services.